“I am stunned at what has been created here. Schilagi is not only an experienced leader but an astute
observer of human behavior, and not incidentally, a good coach. His narrative construction – using a didactic novel
approach – is brilliant. The vignettes about hotel operations really add authenticity to the book.
The combination of practical experience, applicable theory, and quotable bytes makes this book both useful and entertaining.
Almost every page has at least one sentence worth underlining. It is a ‘must read’ for any manager in the hospitality
industry, or for anyone contemplating such a career.”
David Campbell, Ph.D., best selling author and the
H. Smith Richardson Senior Fellow, Center for Creative
Leadership, Colorado Springs, Colorado
“A terrific book
and a fun read with lots of great examples to guide the reader along. I couldn’t wait for the opportunity to get back
to it. The concepts are easily applied and with proper commitment will improve every manager’s performance. A must read
for any manager in the hospitality industry.”
Jack Turesky, President & COO, The Hamister Group,
Buffalo, New York
“Reality Check for Leaders is a practical guide to effective leadership for hospitality managers. I
found it to be very readable and think it would be an excellent choice for the text in our Senior Management Seminar.
Hospitality students and seasoned professionals will appreciate this realistic approach to developing first class leadership
skills. Told through the eyes of a General Manager, Reality Check for Leaders presents compelling examples of the
positive difference effective leadership can make.”
Michael
J. Petrillose, Ph.D., Dean, Business & Hospitality
Division, State University of New York, Delhi, New York
“I liked, no, really liked this book. Finally, an industry-specific book
with pertinent information about how to maximize leadership performance. Reality Check for Leaders demonstrates how
to apply this very workable theory of human behavior by using real life situations. This book is now on all of my department
heads ‘to do’ lists. One of the best parts of this informative book is that it reads like a novel, so learning
comes through observation. A fun and exciting reading experience. Do yourself a favor, get this one for your personal library.”
Leah Heilman, General Manager, Hampton Inn
and Suites, Charlotte, North Carolina
“This can’t be a textbook. It’s too interesting and
enjoyable! Reality Check for Leaders makes understanding the principles of effective leadership come alive
by focusing on real life in the hospitality industry. It’s a terrific book that will help SUNY Delhi graduates become
successful leaders.”
Candace S. Vancko, Ph.D.,
President, SUNY Delhi
University of New York,
Delhi, New York